Information Hub for Synnovis users
Welcome to the information hub for the pathology services provided to primary and community care in Southwark, Lambeth, Bromley, Bexley, Greenwich and Lewisham. These services are provided by Synnovis in south east London.
These pages have been designed to provide all colleagues working in primary and community care settings with the resources they may need.
Find out more about transformation here.
Non-urgent pathology activity restrictions eased
The new electronic health record (EHR) system, Epic, and the Beaker laboratory information management system (LIMS) are now live across Guy's and St Thomas' and King's College Hospital Trusts.
Synnovis would like to thank you, our primary care colleagues, for your ongoing support. We are cognisant of the additional time, planning and work undertaken by each practice to reduce non-urgent pathology activity.
Thanks to these collaborative efforts, the primary care pathology activity reduction period will end at 23:59 on Friday 13 October. This means you may begin to order non-urgent tests once more.
Please do bear in mind, however, that as activity volumes return to normal levels, we will be continuing to respond to and resolve ongoing issues. The likelihood remains that some test turnaround times may continue to be longer than normal.
If you require support or identify a new issue, please continue to communicate with us by reaching out to your local IT helpdesk.
Once again, thank you for your patience and understanding.
Clinical guidance for samples during activity reduction
Microbiology samples (urines and stool)
- Please avoid sending microbiology samples if a patient can be treated with first line antibiotics.
- Urgent microbiology samples should be collected in red and green top boric acid containers which improve the stability of samples.
- Urines and stool samples for biochemistry can be refrigerated if they have to be stored overnight.
Phlebotomy samples (blood)
- Only send urgent blood samples.
- Do not refrigerate blood samples as these can be affected by the cold, leading to spurious results for some analytes.
- Routine blood samples cannot be stored at GP practices or at laboratories due to the potential for them to degrade.
Urgent Pathology Test Guidance
This list is not exhaustive, and we encourage clinical professionals to order samples where you believe they are clinically justified for the safe clinical management of your patients. This is intended as a guide to assist clinical staff in making an appropriate risk assessment of the clinical scenario.
Download the urgent pathology test guidance document or view below.