This is the Repatriation Information Centre
Last updated: 16th September 2024
We are now in a position to start repatriating pathology services back to Synnovis over the coming days and weeks, starting with practices based within the Bexley borough during week commencing 12 August. Lewisham and Greenwich will follow shortly after, then Southwark & Lambeth, then Bromley. Timings will be confirmed for all boroughs soon.
We wish to assure you that all core IT systems have been completely rebuilt from scratch and have undergone rigorous testing for connectivity, functionality and cybersecurity by IT/cyber security experts from Synnovis, SYNLAB and the NHS, both at regional and national level.
Repatriation arrangements will differ based on your borough. See below for the latest information and updates.
You can also find further information around mutual aid, by borough, on the ICB website here.
Latest information for all Primary Care users
06/08/24 - An update on plans to repatriate pathology services following Synnovis cyberattack
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Southwark & Lambeth
Laboratory services for Southwark and Lambeth returned to Synnovis from the start of the working day on Thursday 12 September.
For further information, please see the latest news links below
Repatriation Information
Below are updates regarding repatriation within this borough, such as reminders and things you need to know.
Repatriation Update - 16/08/24 | Semen analysis, histology form reminder and importance of clinical details
Repatriation Update - 21/08/24 | Things you need to know and actions you need to take, where patients can get a blood test, what will happen when
Repatriation Update - 28/08/24 | Delay to repatriation
Repatriation Update - 30/08/24 | What will happen and when
Malaria Film update newsletter - 06/09/24
Repatriation Update - 12/09/24 | tQuest link, HSL consumables, EMIS and Reference ranges for routine haemostasis
Repatriation update 13/09/24 | Synnovis tQuest, EMIS, duplicate results and labelling
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Bromley
Laboratory services for Bromley will return to Synnovis from the start of the working day on Tuesday 17 September.
Important notice
Pathology services in Bromley are temporarily being supplied by an alternative pathology provider, under a mutual aid agreement put in place after a recent cyberattack. If you have any questions about the interim arrangement or require support, please contact the ICB's ICT Team in the first instance.
Contact details:
Phone: 0208 176 5400
Email: ict@selondonics.nhs.uk
Self Service Portal
Repatriation Information
Below are updates regarding repatriation within this borough, such as reminders and things you need to know.
Repatriation Update - 16/08/24 | Semen analysis, histology form reminder and importance of clinical details
Repatriation Update - 10/09/24 | Bromley webinar invite newsletter
Repatriation Update - 16/09/24 | What you can order, things you need to know and webinar link
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Bexley
Laboratory services for Bexley, Lewisham and Greenwich returned to Synnovis from the start of the working day on Thursday 15 August.
For further information, please see the latest news links below.
Repatriation Information
Below are updates regarding repatriation within this borough, such as reminders and things you need to know.
Repatriation Update - 13/08/24 | Things you need to know and actions you need to take, where patients can get a blood test and what you can order
Repatriation Update - 15/08/24 | Reminder of hub transfer
Repatriation Update - 16/08/24 | Urgent phlebotomy testing, reference ranges for haemostasis and updated critical phoning limits
Clinical Alert - 22/08/24 | Referrals to phlebotomy services (including district nursing)
Repatriation Update - 30/08/24 | Two week update since repatriation inc statistics and figures
Repatriation update - 06/09/24 | LGT Phlebotomy appointments update
Repatriation update 13/09/24 | Synnovis tQuest, EMIS, duplicate results and labelling
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Lewisham & Greenwich
Laboratory services for Bexley, Lewisham and Greenwich returned to Synnovis from the start of the working day on Thursday 15 August.
For further information, please see the latest news links below.
Repatriation Information
Below are updates regarding repatriation within this borough, such as reminders and things you need to know.
Repatriation Update - 13/08/24 | Things you need to know and actions you need to take, where patients can get a blood test and what you can order
Repatriation Update - 15/08/24 | Reminder of hub transfer
Repatriation Update - 16/08/24 | Urgent phlebotomy testing, reference ranges for haemostasis and updated critical phoning limits
Clinical Update - 23/08/24 | Delayed electronic test results
Repatriation Update - 30/08/24 | Two week update since repatriation inc statistics and figures
Repatriation Update - 06/09/24 | LGT Phlebotomy appointment update
Repatriation update 13/09/24 | Synnovis tQuest, EMIS, duplicate results and labelling
Refererence Range Change Documents
Last updated: 07/08/2024
