Update on Cyber Incident: 30 July 2024
On Monday 3 June, Synnovis – a pathology partnership between Guy’s and St Thomas’ NHS Foundation Trust, King’s College Hospitals NHS Trust and SYNLAB - was the victim of a ransomware cyberattack, resulting in a major IT incident and a significant reduction in capacity to process samples.
Synnovis, along with NHSE, the NCA and our Trust partners, has been dedicating every available resource to protect our employees and our patients from the impact of this criminal act. As part of this, our initial focus was on containing the incident and delivering clinically safe interim solutions using technical processes that had an immediate impact.
As the incident response has progressed, Synnovis has made use of additional tools, including securing an injunction - a legal mechanism designed to protect employees and patients by limiting the downloading, sharing or misuse of the stolen data.
As a result of this injunction, Synnovis can now take legal action against those who attempt to misuse or disseminate the stolen data, including ordering the removal of the stolen data from locations where it is shared. We believe that by taking this step we can provide additional reassurance to patients and our employees.
Notes to editors:
- Synnovis is a pathology partnership between Guy’s and St Thomas’ NHS Foundation Trust and King’s College Hospitals NHS Trust, and SYNLAB, Europe’s largest provider of medical testing and diagnostics.
- The immediate impact is on patients using NHS services within the hospitals of the two Trust partners and the South London and Maudsley NHS Foundation Trust, as well as GP services across Bexley, Greenwich, Lewisham, Bromley, Southwark and Lambeth boroughs.
For all media queries relating to the cyber attack please contact:
Telephone : +44 (0) 20 3077 0549
Email: synnovisqueries [at] fticonsulting [dot] com
