Viapath Celebrates World Quality Day

Friday, 16 December, 2016

World Quality Day (WQD) takes place every November and was introduced by the United Nations in 1990. The day was designed to increase worldwide awareness of the important contribution that quality makes towards a nation's and an organisation's growth and prosperity. Its aim is for quality leaders within an organisation to spread the importance of quality to non-quality professionals.

Quality is at the centre of all we do at Viapath and Professor Jonathan Edgeworth, Viapath’s Medical Director, has defined quality as ‘The right result on the right specimen for the right patient, that is accurate, timely and properly interpreted every time, as part of a positive service experience for patients and customers alike.’ 

Since 2014, Viapath has been organising team challenges across all its sites, based on a theme set out by the Chartered Quality Institute (CQI). In 2014 the Viapath quality pledge was created as a result of the outcomes of that year’s WQD.  This pledge was designed to ensure that quality is at the forefront of everything Viapath does.

"We pledge to continually improve our services by listening to our patients, customers and colleagues and taking positive action as the result of each interaction."

Viapath Future Leaders in Innovation (FLiI) are a group of talented and skilled individuals who are being developed to become the scientific and business leaders of the future; they are fast becoming a powerful force for positive change and innovation at Viapath. 2016 saw a change in the theme of challenges set out by Viapath’s FLiI team. In previous years the tasks had revolved around sporting challenges including swimming, cycling and running.

This year saw our teams use logic, intellect and problem solving skills in a series of challenges comprising of an escape room, a scavenger hunt around London and a pool tournament. Each of these challenges included a sub challenge for the teams to complete with quality at the centre. The day was a huge success, enjoyed by all and supported by the amazing donations from individuals, across all Viapath’s sites, and through cake sales to raise over £2,000 (and still increasing) for Cancer Research UK. 

You can read more about our commitment to quality here and view all the pictures from the day on our Facebook page